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Overview

The impact of an online booking system

A booking diary your staff work from and a booking page your customers use, sharing one set of availability. Slots are held the moment somebody starts booking and released if they abandon it, so the same appointment cannot be sold twice no matter how many people are looking at once.

Rules do the admin you are currently doing by hand: service durations, buffers between jobs, staff skills and working patterns, lead times, deposits and cancellation windows. Confirmations and reminders go out on their own, which is the single biggest thing that cuts no-shows.

Booking diary: a panel listing today's appointments with times and status, beside a grid of four staff columns showing booked slots, one slot being held and the rest free
The diary: every staff member, every slot, live.
Phone screen showing a customer booking: the chosen service with price and duration, a week of dates with one selected, time slots with some taken and one selected, and a confirm booking button
The customer side: pick, book, confirmed.
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Features

What the online booking system does

Instant online booking

Customers book and pay in the app, with double-booking prevented automatically.

Automated reminders

Email and push reminders that cut no-shows, plus cancellation notifications straight to your calendar.

Live price list

Let customers view your prices before booking by integrating your price list into the app.

Email automation

Confirmations go out automatically and build your marketing list at the same time.

Two way integration

Bookings flow into the calendar, CRM or practice system you already run, and availability flows back out, so there is one diary rather than two that drift apart.

Deposits and payments

Take a deposit or the full amount at the point of booking, with cancellation windows and refunds handled by rules instead of phone calls.

Integration

Integrate with current systems, or we build customised for your company

It can bolt onto the website you already have, or stand on its own as an app and booking page if you have no website at all. Either way it plugs into what you already run: a practice management system, a CRM, or a spreadsheet that works right up until two people open it at once.

  • On your website, or standing alone Add it to your existing site as a booking page or a widget on the pages you already have, whatever the site is built in. No website? We give you a branded booking page and an app on the stores, and you are taking bookings without one.
  • We integrate rather than replace Availability reads from the system that already holds it, and bookings write straight back, over an API, a database view or a scheduled sync. Staff keep working where they always have.
  • Calendars stay in step Two way sync with Google, Microsoft 365 and Outlook, so a personal appointment blocks the slot and nobody is booked into a meeting they are already in.
  • Or we build the whole thing If there is nothing worth keeping, we build it end to end: services, staff, availability rules, payments, reminders and reporting as one system rather than four that nearly join up.
  • You own it outright Your system, your customer data, hosted where you choose, with no per seat fee climbing every time you take somebody on.
Tell Us What You Run
Four existing business systems labelled client records, calendars, payments and marketing, joined by two way API links to a console and mobile app, with a dashed panel offering a build from scratch instead
Benefits

What it changes day to day

  • Avoid disappointing clients by preventing multiple customers booking the same slot.
  • Manage appointments in real time from a centralised system.
  • Access your calendar remotely from anywhere, with appointment reminders.
  • Give customers instant bookings, saving time and administration costs.
  • Upload a public calendar so customers can work around your schedule.

Who uses it

  • Salons & barbers
  • Beauty & aesthetics
  • Dental & medical
  • Health & fitness
  • Golf simulators
  • Restaurants
  • Taxi firms
  • Tradespeople
  • Consultants
  • Veterinary

Not on the list? The build is bespoke, so it is shaped around how your business works.

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FAQs

Questions we get asked

Who is an online booking system for?

Any business that books time rather than selling stock — salons, clinics, studios, tradespeople and consultants all run on the same core booking engine.

Can customers pay a deposit when booking?

Yes. Taking a deposit or full payment at the point of booking is the single most effective way to cut no-shows, and it is built in.

Will it sync with the calendar we already use?

Yes. We integrate with the major calendar providers so your existing diary stays the single source of truth.

How much does a booking app cost?

It depends on your bespoke requirements. We provide a written quote specifying the cost of a system built around your business.

More Solutions

Other software we build

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Next Step

Get a quote for your online booking system

Tell us how you work today and we will come back within one business day with honest advice and a written price.

Office Opening Hours

Monday – Friday, 9:00am to 5:30pm

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